Barcelo Mexico Reforma Hotel, Mexico City

The hotel offers a great view of Mexico City and clean rooms, but the space was tight for our group of four, a bit outdated, and lacked a direct view to the outside. The service was fantastic, especially from staff members Claudia and Joselin, who went above and beyond to cater to our family needs after a long day of travel. The location is ideal in the historic district, close to many attractions, cafes, stores, and public transport. The dining experience had a wide variety of options but was limited to American-style food. Overall, a good stay with some minor drawbacks.

I had a wonderful stay at this hotel. The rooms were quite large and clean, with a comfortable king-size bed. While the rooms were spacious, they could benefit from more storage options like drawers and hangers. The service was exceptional, especially in the executive lounge where Claudia went above and beyond to make us feel welcome and comfortable. The location was perfect, being near all the attractions and having easy access to transportation. The dining experience was delicious and had a great variety of food. Overall, a great value for money hotel with some minor room storage issues.

The hotel had beautiful and clean rooms, although they were small with barely enough space for two beds. The service was outstanding and the staff very helpful and professional. The location was very close to where I needed to be, which was a plus. The dining experience was very good, especially the omelet station. Overall, a great stay with a few minor drawbacks.

The hotel has divine, extra comfy beds in the rooms, but they stank like sulfur and food, leading to a musty, smoky smell. The service was dismissive and inattentive, with junior staff members taking a day off on a business day. A walkway from the city center, the outstanding location is perfect for sightseeing, although the rooms had clearly had a smoker in them. The dining experience was extremely varied and of good quality, with fine but long waiting times, and improvements needed for better quality. The facilities need enhancement for better quality, such as allowing the pool to be used after hours by kids if no adults are on-site.

The hotel rooms were clean and comfortable, although a bit tight for four of us with an outdated design. The service was very friendly, especially from Claudia and Joselin. The location is excellent, near the conference center and corporate buildings, although there was some noise from the ice machine. The dining options were delicious but could be improved for better quality. The facilities were well-equipped.

The hotel offers spacious rooms with two full-sized comfortable beds and a large flat-screen TV. The view from the room is fantastic, but better lighting would enhance the experience. Unfortunately, the mini bar was not restocked, affecting the overall cleanliness. The location is convenient, close to public transport and attractions, making it perfect for tourists.

I absolutely loved my stay at the hotel! The rooms were super clean, spacious, and equipped with everything I needed, although I could hear some noise from the roof structure of the swimming pool. The hotel's location was perfect, within walking distance of many great restaurants, bars, and cultural attractions. The dining options were fantastic with a great variety of foods daily. The service was excellent, making my stay truly enjoyable.

The hotel rooms are spacious and super clean, situated in a circular garden-style setting where noise from elevators and the main lobby can be heard. The view overlooks the swimming pool roof structure but may have some noise from a duct. Some rooms feature connecting doors to the next room.

My stay at the hotel was a mixed experience. The room was small but had a great view of the city and a spacious bathroom. The service staff, especially Claudia, Leslie, Janette, Berenice, and Guadalupe, were attentive and made the difference. The location was convenient, and the dining was excellent, changing daily. However, the check-in process was slow, and there was a strike situation during my stay.

I had a mixed experience at the hotel. The rooms were clean and comfortable, which was great after a busy day in the city. However, the afternoon cleaning schedule was inconvenient as our room was sometimes left untouched. The young staff seemed inexperienced and struggled to assist with certain requests, such as accommodating our son with autism. On the positive side, the location was excellent for those attending conferences or needing quick access to corporate buildings. The dining options were decent, with a good variety available. Overall, the stay had its ups and downs, but the convenient location and decent dining made up for some of the shortcomings.